Certified Business Analyst
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What is business analysis?

According to the International Institute for Business Analysis (IIBA), “Business analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. Business analysis enables an enterprise to articulate needs and the rationale for change, and to design and describe solutions that can deliver value.”

Business analysis is a strategy for initiating and managing change in organisations, whether for-profit, government or non-profit organisations. Though there are dedicated business analysts, many additional positions – including management, project management, product management, software development, quality assurance, and interaction design – rely on business analysis for success.

Business analysis is used to locate and communicate the need for change in how organisations operate, as well as to help organisations to implement that change. Business analysts identify and define solutions that will help a business deliver the most value to its stakeholders.

Business analysts are constantly questioning what they observe: what’s being done and why; whether there might be a better way to do things; whether rules are being followed, or whether exceptions are being made; whether those rules should even exist in the first place. They also analyse the efficiency of a business.

Business analysts work across all levels of an organisation; their responsibilities range from defining strategy to developing enterprise architecture to taking a leadership role in defining programme and project goals and requirements, as well as supporting continuous improvement in the organisation’s technology and processes.

Business analysts (and aspiring business analysts) can benefit from reading the BABOK Guide, the globally recognised standard for business analysis.

Bank: First City Monument Bank (FCMB)

Name: Global Institute of Project Management

Account: 5297346014

Fee: 150,000

Payment Details

Course Content

Module 1: Introduction

1.1 Purpose of the BABOK® Guide

1.2 What is Business Analysis?

1.3 Who is a Business Analyst?

1.4 Structure of the BABOK® Guide


Module 2: Business Analysis Key Concepts

2.1 The Business Analysis Core Concept Model™

2.2 Key Terms

2.3 Requirements Classification Schema

2.4 Stakeholders

2.5 Requirements and Designs


Module 3: Business Analysis Planning and Monitoring

3.1 Plan Business Analysis Approach

3.2 Plan Stakeholder Engagement

3.3 Plan Business Analysis Governance

3.4 Plan Business Analysis Information Management

3.5 Identify Business Analysis Performance Improvements


Module 4: Elicitation and Collaboration

4.1 Prepare for Elicitation

4.2 Conduct Elicitation

4.3 Confirm Elicitation Results

4.4 Communicate Business Analysis Information

4.5 Manage Stakeholder Collaboration


Module 5: Requirements Life Cycle Management

5.1 Trace Requirements

5.2 Maintain Requirements

5.3 Prioritize Requirements

5.4 Assess Requirements Changes

5.5 Approve Requirements


Module 6: Strategy Analysis

6.1 Analyze Current State

6.2 Define Future State

6.3 Assess Risks

6.4 Define Change Strategy


Module 7: Requirements Analysis and Design Definition

7.1 Specify and Model Requirements

7.2 Verify Requirements

7.3 Validate Requirements

7.4 Define Requirements Architecture

7.5 Define Design Options

7.6 Analyze Potential Value and Recommend Solution


Module 8: Solution Evaluation

8.1 Measure Solution Performance

8.2 Analyze Performance Measures

8.3 Assess Solution Limitations

8.4 Assess Enterprise Limitations

8.5 Recommend Actions to Increase Solution Value


Module 9: Underlying Competencies

9.1 Analytical Thinking and Problem Solving

9.2 Behavioural Characteristics

9.3 Business Knowledge

9.4 Communication Skills

9.5 Interaction Skills

9.6 Tools and Technology


Module 10: Techniques

10.1 Acceptance and Evaluation Criteria

10.2 Backlog Management

10.3 Balanced Scorecard

10.4 Benchmarking and Market Analysis

10.5 Brainstorming

10.6 Business Capability Analysis

10.7 Business Cases

10.8 Business Model Canvas

10.9 Business Rules Analysis

10.10 Collaborative Games

10.11 Concept Modelling

10.12 Data Dictionary

10.13 Data Flow Diagrams

10.14 Data Mining

10.15 Data Modelling

10.16 Decision Analysis

10.17 Decision Modelling

10.18 Document Analysis

10.19 Estimation

10.20 Financial Analysis

10.21 Focus Groups

10.22 Functional Decomposition

10.24 Interface Analysis

10.25 Interviews

10.26 Item Tracking

10.27 Lessons Learned

10.28 Metrics and Key Performance Indicators (KPIs)

10.29 Mind Mapping

10.30 Non-Functional Requirements Analysis

10.31 Observation

10.32 Organizational Modelling

10.33 Prioritization

10.34 Process Analysis

10.35 Process Modelling

10.36 Prototyping

10.37 Reviews

10.38 Risk Analysis and Management

10.39 Roles and Permissions Matrix

10.40 Root Cause Analysis

10.41 Scope Modelling

10.42 Sequence Diagrams

10.43 Stakeholder List, Map, or Personas

10.44 State Modelling

10.45 Survey or Questionnaire

10.46 SWOT Analysis

10.47 Use Cases and Scenarios

10.48 User Stories

10.49 Vendor Assessment

10.50 Workshops


Module 11: Perspectives

11.1 The Agile Perspective

11.2 The Business Intelligence Perspective

11.3 The Information Technology Perspective

11.4 The Business Architecture Perspective

11.5 The Business Process Management Perspective

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Lagos Mainland|Lagos Island|


20th Aug - 24th Sep, 2022